Thank you for shopping with dowelapex.shop. We are committed to processing and delivering your order quickly and efficiently.
Shipping Destination
We currently ship within the United States only.
At this time, we do not offer international shipping.
Order Processing
- Orders are processed the same business day after payment has been successfully confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day if necessary.
- Once your order has been processed, you will receive a shipping confirmation email with tracking information, when available.
Shipping Time
- Standard Shipping: 2 Business Days
Delivery times are estimated and may occasionally be affected by weather conditions, carrier delays, holidays, or other unforeseen circumstances.
Shipping Fees
Shipping costs, if applicable, will be calculated and displayed during checkout before your order is completed.
Order Tracking
Once your order has been shipped, you will receive tracking information via email whenever tracking is available. You may use the provided tracking number to monitor the status of your shipment.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before submitting your order. We are not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package is lost, delayed, or arrives damaged, please contact our customer support team as soon as possible. We will work with the shipping carrier to help resolve the issue promptly.
Important Notice
Due to continuous financial losses, the merchant has decided to conduct a clearance sale at a loss. While we continue to process and ship all orders as quickly as possible, product availability may be limited during this clearance event. Orders will be fulfilled on a first-come, first-served basis while supplies last.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Email: customercare@dowelapex.shop